Comments about Heys Usa Inc Heys XCase 20" Lightweight Carry On:

If you do not travel often, this luggage would probably be sufficient. However, if you travel 40 - 50 weeks out of the year, the suitcase will not withstand the abuse of airline travel. I bought this as a three-piece set, 20", 24", and 28". The manufacturer laudes the lightweight construction but it is just flismy plastic. My suitcase has been severly dented and broken in the corner and the outer shell around the logo is cracked to the point of creating a hole in the body of the luggage. The outside is also very scratched and discolored from being loaded and unloaded by the airlines. I was very disappointed with the amount of capacity in the 20" case as the handle takes up a large amount of space on the inside of the luggage. Also, as the handle is only a single bar, you can not balance your carry-on on top of it as you would if it had a double bar handle. I am no longer able to use my luggage after 2 years of use. I will not buy this brand again. If you travel a lot, a lifetime warranty is a better investment than a hard-sided suitcase.